Culture
An award-winning culture for outstanding CX
We are
empathetic
We put people at the heart of everything we do. Every interaction is an opportunity to create a meaningful experience.
We are
authentic
We show up as we are, with honesty, transparency, and a commitment to real, genuine connections.
We are innovators
We embrace new ideas and smart technology to continuously improve the way we connect people and brands.
We have
integrity
We always do the right thing — for our customers, our partners, our team, and our community.
The talent of our team brings our culture to life and powers every experience we deliver
We prioritize our people, invest in their development, and support their growth every step of the way. No wonder we have an industry-leading employee satisfaction score! Fostering a uniquely engaging employee experience is just as vital as delivering exceptional customer service for the brands we represent.
At NQX, we believe that every interaction is more than just a conversation — it’s an opportunity to create something meaningful.
We are more than a solutions provider; we are a catalyst for better experiences, stronger relationships, and a world where every interaction brings us closer together.
We don’t just solve problems. We create positive experiences that leave a lasting impact. We build trust through actions that prove we care. Above all, we value integrity. We do the right thing for our partners, our people, and the communities we serve.
We exist to bring people and brands closer together, transforming every touchpoint into a genuine connection.
We believe in innovation with purpose — leveraging technology to enhance, not replace, the human experience. Because exceptional service isn’t just about efficiency — it’s about making people feel like they truly matter, always.
This is our mission. This is our promise.
We are NQX
NQX and our communities
At NQX, helping is part of our DNA, and we love to give back!
Our NQX Gives Back program provides support to families in our communities via Food Banks Canada.
We hold an annual United Way campaign across the nation, supporting the communities where we operate.
We volunteer hundreds of hours to various local causes and organizations and host community events across Canada.
